Last updated: September 1, 2026
glade-lynx is committed to protecting your personal data in accordance with the UK General Data Protection Regulation and Data Protection Act 2018. This page outlines how we comply with data protection principles and respect your rights as a data subject.
We process personal data in accordance with the following principles:
For the purposes of data protection legislation, the data controller is:
glade-lynx
47 Colmore Row
Birmingham, B3 2BS
United Kingdom
Email: [email protected]
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies if your request is clearly unfounded, repetitive, or excessive.
You have the right to request correction of personal data you believe is inaccurate or completion of information you believe is incomplete.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected or when you withdraw consent.
You have the right to request restriction of processing your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.
You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. We do not currently engage in automated decision-making that would trigger this right.
To exercise any of your data protection rights, contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We will inform you of any extension and the reasons for delay.
We may request specific information from you to verify your identity before processing rights requests. This security measure ensures personal data is not disclosed to unauthorized individuals.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay. We will also report qualifying breaches to the Information Commissioner's Office within 72 hours of becoming aware of the breach.
We maintain records of our data processing activities as required by GDPR Article 30. These records document the purposes of processing, categories of data and recipients, retention periods, and security measures.
When we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees regarding security and confidentiality. Written contracts govern all processor relationships and specify processing instructions, security obligations, and breach notification requirements.
If we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities or adequacy decisions recognizing equivalent data protection standards in the destination country.
We conduct Data Protection Impact Assessments for processing activities that are likely to result in high risks to individual rights and freedoms. These assessments help identify and minimize data protection risks.
We do not knowingly process personal data of children under 16 years of age without appropriate parental consent. Our services are directed at businesses and adult decision-makers.
If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk
We review our GDPR compliance procedures regularly and update this page as necessary to reflect changes in our practices or legal obligations.